This Privacy Policy explains how OncallBooking collects, uses, and protects information shared by customers, service providers, and website visitors.
OncallBooking may collect basic information such as your name, phone number, email address, city, area, service category, request details, and any message you choose to share with us.
We use your information to respond to inquiries, understand service requests, provide support, manage provider listing requests, and improve communication between customers and service providers.
When you submit a service request, your details may be reviewed by the OncallBooking team to guide you with the next step based on your selected city, area, and service category.
If you contact us as a service provider, we may use your business name, service category, city coverage, and contact details to review your listing request.
We may contact you by phone, WhatsApp, email, or other available communication methods to respond to your request, confirm details, or provide support.
OncallBooking does not sell personal information. Information may only be shared when needed to respond to your request, manage communication, or support service coordination.
Customers and providers are responsible for sharing correct and updated information. Incorrect information may delay response, support, or service coordination.
The website may collect basic technical information such as browser type, device details, pages visited, and general usage data to help improve website performance and user experience.
OncallBooking may update this Privacy Policy as the platform grows, services expand, or operational requirements change.
If you have questions about this Privacy Policy or your information, please contact us.