Terms and Conditions

Terms and Conditions

These Terms and Conditions explain the basic rules for using OncallBooking, submitting service requests, contacting support, and applying as a service provider.

1. Use of OncallBooking

OncallBooking is a service booking platform that helps customers send service requests and helps service providers share listing inquiries. By using the website, you agree to use it for genuine service requests, support questions, provider inquiries, and business communication.

2. Service Requests

Customers should provide accurate information when submitting a request, including name, phone number, city, area, service category, and request details. Incorrect or incomplete information may delay the response or service coordination.

3. Service Availability

Service availability may vary by city, area, service category, provider availability, timing, and operational capacity. Submitting a request does not guarantee immediate service availability.

4. Provider Listings

Service providers, technicians, companies, and local businesses may contact OncallBooking to request listing review. Provider listing, category placement, and visibility are subject to review and approval by the OncallBooking team.

5. Customer Responsibility

Customers are responsible for confirming service details, pricing, timing, location, and provider information before proceeding with any service arrangement. OncallBooking may guide the request process, but customers should verify final service details before approval.

6. Provider Responsibility

Providers are responsible for sharing accurate business details, service categories, city coverage, contact information, and service availability. Providers should communicate professionally with customers and confirm all details before accepting any service request.

7. Communication

OncallBooking may contact customers or providers by phone, WhatsApp, email, or other available communication methods to clarify requests, provide support, confirm details, or guide the next step.

8. Payments and Charges

OncallBooking currently focuses on service requests and communication. Any service price, inspection charge, visit charge, payment method, or final service cost should be confirmed before proceeding with a provider or service arrangement.

9. Information Accuracy

OncallBooking aims to provide clear and useful information, but service details, provider availability, locations, and categories may change over time. Users should confirm important details before making decisions.

10. Platform Updates

OncallBooking may update website content, service categories, city pages, provider options, policies, contact methods, and platform features as the platform grows.

11. Limitation of Responsibility

OncallBooking works as a service request and communication platform. The final service arrangement, service quality, timing, pricing, and provider work should be confirmed between the customer and the service provider before proceeding.

12. Contact Us

If you have questions about these Terms and Conditions, service requests, provider listings, or platform support, please contact us.